18k Gold Heart Shape Lock Diamond Charms

We are proud to offer free worldwide shipping on all orders. Each piece of jewelry is handcrafted to order, ensuring the highest quality and attention to detail.

• Handcrafting Time: 7–15 business days.
• Estimated Delivery Times:
  • North America (United States, Canada): 7–15 days
  • Europe (EU, UK, Switzerland): 7–15 days
  • Asia-Pacific (Japan, South Korea, Australia, Hong Kong, Singapore, China, Taiwan): 7–9 days
  • Middle East (UAE, Saudi Arabia): 7–10 days
    
  • Rest of the World: 7–20 days (depending on location & customs).
    

Delivery times may vary due to factors beyond our control, such as customs processing.

Customs, Duties, and Taxes

International orders may be subject to customs fees, duties, and taxes, which are the recipient's responsibility. For more details, view our Shipping Policy.

Order Tracking

You’ll receive an email with a tracking number as soon as your order ships, so you can monitor its journey to your doorstep.

Need Help?

If you have any questions, contact us at info@gvconline.com or via whatsapp at +852 9192 5277

Hassle-Free 30-Day Returns – Crafted with Care, Returned with Ease

We want you to love your jewelry, but if you’re not completely satisfied, you can return it within 30 days of delivery for a full refund or exchange.

• Eligibility: Items must be in their original condition, unused, and include all packaging and documentation.
• Exclusions: Personalized or engraved items (except rings) and special orders are non-refundable.
• Return Shipping: Customers are responsible for return shipping costs, including customs duties and taxes, if applicable.

How to Start a Return

1. Contact us at info@gvconline.com with your order number and reason for the return.
2. We’ll provide detailed instructions to complete your return.

Need Help?

For more details, view our Return Policy.
If you have any questions, contact us at info@gvconline.com or via Whatsapp at +852 9192 5277.