Privacy Policy
Effective Date: [01/26/2025]
Genevieve Collection ("GVCOJ", "we", "us", or "our") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.gvconline.com) or interact with us. By using our website, you agree to the terms of this Privacy Policy.
We encourage you to review this policy periodically. If you have any concerns, contact us at info@gvconline.com or via whatsapp at +852 9192 5277.
1. Information We Collect
We collect personal information when you interact with our website, including but not limited to:
- Account Information: When you create an account, we collect your name, email address, and password.
- Order Information: When you make a purchase, we collect your billing and shipping addresses, phone number, and payment information (e.g., credit card details).
- Cookies: We use cookies and similar tracking technologies to collect non-personal information, such as browser type, IP address, and site usage patterns.
2. How We Use Your Information
We use your personal information to:
- Fulfill your orders and process payments.
- Improve your shopping experience by personalizing the website.
- Communicate updates, promotions, or service announcements (you can opt out anytime).
- Analyze website traffic and improve our services.
- Comply with legal requirements.
3. Sharing Your Information
We value your trust and only share your information with:
- Service Providers: For order fulfillment (e.g., shipping companies), payment processing, and customer support.
- Legal Compliance: If required by law, to enforce our policies, or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
We do not sell or rent your personal information to third parties.
4. Cookies and Tracking
Cookies are used to enhance your browsing experience. They allow us to:
- Understand your preferences.
- Track site usage and performance.
- Offer personalized product recommendations.
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
5. Security
We use Secure Socket Layer (SSL) encryption and follow industry best practices to protect your data. However, no method of transmission over the internet is completely secure. If you suspect a breach, contact us immediately at info@gvconline.com.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request the deletion of your personal information (subject to legal and operational requirements).
- Opt out of receiving promotional emails using the "Unsubscribe" link provided in our emails.
To exercise your rights, email us at info@gvconline.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before providing any personal information.
8. Special Offers and Marketing
With your consent, we may send newsletters, promotional offers, or updates about new products. You can opt out at any time using the "Unsubscribe" link in our communications.
9. Updates to This Policy
We reserve the right to update this policy at any time. Changes will be posted on this page with the "Effective Date" updated. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: info@gvconline.com
Phone: +852 2330-1663