Return Policy Short
Hassle-Free 30-Day Returns – Crafted with Care, Returned with Ease
We want you to love your jewelry, but if you’re not completely satisfied, you can return it within 30 days of delivery for a full refund or exchange.
- Eligibility: Items must be in their original condition, unused, and include all packaging and documentation.
- Exclusions: Personalized or engraved items (except rings) and special orders are non-refundable.
- Return Shipping: Customers are responsible for return shipping costs, including customs duties and taxes, if applicable.
How to Start a Return
- Contact us at info@gvconline.com with your order number and reason for the return.
- We’ll provide detailed instructions to complete your return.
Need Help?
For more details, view our Return Policy.
If you have any questions, contact us at info@gvconline.com or via Whatsapp at +852 9192 5277.